Nick Fong of Ronival Real Estate is interviewed by Rosa Carvallo to reveal how using proven real estate technology will help your business grow and succeed. Working with the country of Peru, Rosa also works with the Inter-American Development Bank. So in the video, she asks Nick a few great questions about how Ronival Real Estate uses technology to excel in the real estate industry.
Since Ronival Real Estate is very successful in Mexico, Rosa would like to learn about how Nick uses technology to succeed. The purpose of Rosa’s interview with Nick is to provide valuable information for her project called Transformation of Education and Work. From established enclaves like the Quivira communities in Los Cabos to emerging corridors across Baja Sur, the right systems make all the difference. Therefore, continue reading to learn just how technology will help your real estate business flourish.
Nick Fong answers questions from Rosa Carvallo
To begin, Rosa formally introduces Nick Fong of Ronival Real Estate and asks him to describe his business. He states that Ronival Real Estate is a full-service real estate company. Nick and his wife Rocio started the company back in 2010. Originally, Ronival was set up for real estate sales services. Since then, it has evolved over the years to include property management services, rental management services, and projects. Nick goes on to say that technology has been and continues to be absolutely crucial to success.
What technology does Ronival Real Estate use and for what purpose?
Regarding communications, Nick Fong says that the technologies used are “a lot.” To explain, Nick says that Ronival Real Estate uses different types of technology to handle the different aspects of communication. For example, a dialing system is used to make hundreds, if not thousands of phone calls per hour. Additionally, the CRM system mentioned earlier is used to send hundreds of thousands of email communications every single month.
Nick goes on to state that text messaging systems are used to send text messages. He says that many of his clients are more available via text messaging on their phone. As such, Nick uses technology to send tens of thousands of text messages every month. Keep in mind, all of these communications are controlled and have a purpose based on information about or requested by each client.
Summarizing, Nick says “Lots of numbers and lots of communications!”
How does technology support and organize the work of Ronival?
Technology plays a key role in the success of Ronival Real Estate, according to Nick. In order to have achieved the success they have and will continue to have, technology allows Ronival to be better organized. To give an example, it allows Nick and his agents to know more about their clients so they can provide the best customer service possible. And, it provides a foundation for better communication.
Continuing on, Nick goes into detail. He starts by talking about his CRM, or Customer Response Management system. This CRM system houses all of Ronival’s client information and status. It covers all operations from sales to property management. Most importantly, the CRM handles the monthly rentals and vacation rentals all handled by Ronival Real Estate. If you’re seeking a local team for hands-on care in Los Cabos, explore Palmilla property management to see how services are structured at the community level.
Success comes from the fact that real estate technologies help Nick and everyone in his organization to quickly respond to client requests by channeling them to the right person. Next, the technology provides everything needed to have a productive and fruitful conversation. It ensures that the professional relationship will grow and strengthen with every contact.
Be sure to watch the video to see more details regarding technology and how it’s used to advance your real estate business.
Work With Ronival Real Estate
Ronival Real Estate has helped thousands of buyers and sellers across Los Cabos since 2010. If you’re interested in Cabo Real Estate, our team can assist with everything from showings and negotiations to closing and property management. Have questions? Contact us here or call +52 (624) 227 5766.
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